We want you to love every order. If something is wrong, tell us within 48 hours of delivery and we will make it right.
Missing or incorrect items
Email us with your order number and a photo of what you received. We will send the missing item with our next run or refund it – your choice.
Damaged or defective products
Leaking cartridges, faulty batteries or damaged packaging are replaced or refunded. Please keep the product until we have resolved the issue.
Quality concerns
Because cannabis is a consumable, we cannot accept returns of opened products for change of mind. If flower, edibles or concentrates do not meet the quality described, contact us within 48 hours – we will usually offer store credit or a replacement after reviewing photos.
Refund method
Refunds are issued as store credit on your next order, or in cash by the driver on the replacement delivery. Delivery fees are refunded only when the error was ours.
Cancellations
Orders can be cancelled free of charge until a driver has been dispatched. After that a delivery fee may apply.
Contact: [email protected]